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University Books & More Refund Policies

• REFUND POLICY FOR NON-TEXTBOOK MERCHANDISE

  • University Books & More will give a full refund for non-textbook merchandise if the item has not been used and is returned within thirty days of purchase.
  • Merchandise must be in new saleable condition.
  • University Books & More cash register receipt and a photo ID are required.

• REFUND POLICY FOR GENERAL (NON-TEXT) BOOKS

University Books & More will give a full refund on any general book if the book is returned within seven business days from the date of purchase, and if the book is in NEW condition. No refund will be given if the book is   damaged or used in any way. No refund will be given on Cliff Notes, Study Guides, Test Preps, or Magazines.

• REFUND POLICY FOR TEXTBOOKS

To receive a full refund for textbooks and/or package sets, the following  conditions must be met:

  •   STUDENT OR PHOTOGRAPHIC IDENTIFICATION CARD
Bring your student identification card or another form of photographic identification with you (e.g., driver's license).
  • CASH REGISTER RECEIPT
Bring the University Books & More receipt received at the time the textbooks were purchased. A sales receipt for the item must accompany all refund requests.
  • CREDIT, DEBIT, TITAN CARD, OR STUDENT ACCOUNT
If your textbooks were purchased with a credit, debit, Titan card, or student account, bring the exact same card with you. NOTE: If textbooks were charged, any refunded amount will be credited back to the same card with which the books were purchased; cash is not paid out for books previously charged.
  • COMPLETE AND IN GOOD CLEAN CONDITION
NEW TEXTBOOKS and NEW PACKAGE SETS must be complete, clean, unmarked, and undamaged. TEXTBOOKS or PACKAGE SETS returned for refund in USED condition are subject to the USED book price (75% of the new price).
  • COURSE READERS & MANUALS
Proof that the course has been dropped before the refund REFUND DEADLINE DATE (dates are listed in the top right-hand column) must accompany any course readers or manuals containing reprinted copyrighted materials.
  • PURCHASED AFTER ELIGIBLE PURCHASE DATE
Textbooks and package sets must be purchased after their ELIGIBLE PURCHASE DATES (dates are listed in the right-hand column).
  • RETURNED BEFORE REFUND DEADLINE DATE
Textbooks must be returned before the REFUND DEADLINE DATE (dates are listed in the top right-hand column).

• SORRY, SPECIAL ORDERS ARE NON-RETURNABLE

• CONDITION

University Books & More reserves all rights and the sole discretion of determining the condition of any merchandise being submitted for return and refund.

Refund Deadline Dates
for Textbooks
COURSES
WITHOUT PROOF OF DROP
WITH PROOF OF DROP
Fall 2014
1st 7-Week
Tuesday,
Sept. 9, 2014

Tuesday,
Sept. 16, 2014

14-Week Tuesday,
Sept. 16, 2014

Tuesday,
Sept. 30, 2014

2nd 7-Week
Tuesday,
  Oct. 28, 2014

Tuesday,
  Nov. 4, 2014

Fall Interim 2014-15
3-Week Interim
Wednesday,
Jan. 7, 2015

Friday,
Jan. 9, 2015

*FOR ALL EVENING CLASSES:
Textbooks must be returned prior to
the THIRD class meeting.



Purchase Eligibility Dates
Semester Purchased After
Fall 2014
Monday, August 4, 2014
Fall Interim 2014-15
Monday, November 24, 2014

Sell your Textbooks at
University Books & More!

 Upcoming Buyback Dates:

September 3-4, 2014 9am-6pm
December 4-6, 2014 during store hours
December 8-13, 2014 during store hours



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