University Books & More Refund Policies
- Non-Textbook Merchandise
- General Books (non-textbook)
- Textbooks
- Special Order Books
• REFUND POLICY FOR NON-TEXTBOOK MERCHANDISE
- University Books & More will give a full refund for non-textbook merchandise if the item has not been used and is returned within thirty days of purchase.
- Merchandise must be in new saleable condition.
- University Books & More cash register receipt and a photo ID are required.
• REFUND POLICY FOR GENERAL (NON-TEXT) BOOKS
University Books & More will give a full refund on any general book if the book is returned within seven business days from the date of purchase, and if the book is in NEW condition. No refund will be given if the book is damaged or used in any way. No refund will be given on Cliff Notes, Study Guides, Test Preps, or Magazines.
• REFUND POLICY FOR TEXTBOOKS
To receive a full refund for textbooks and/or package sets, the following conditions must be met:
- STUDENT OR PHOTOGRAPHIC IDENTIFICATION CARD
Bring your student identification card or another form of photographic identification with you (e.g., driver's license).
- SIGNED CASH REGISTER RECEIPT.
Bring the University Books & More signed receipt received at the time the textbooks were purchased. A sales receipt for the item must accompany all refund requests.
- CREDIT, DEBIT, OR TITAN CARD
If your textbooks were purchased with a credit, debit, or Titan card, bring the exact same card with you. NOTE: If textbooks were charged, any refunded amount will be credited back to the same card with which the books were purchased; cash is not paid out for books previously charged.
- COMPLETE AND IN GOOD CLEAN CONDITION
NEW TEXTBOOKS and NEW PACKAGE SETS must be complete, clean, unmarked, and undamaged. TEXTBOOKS or PACKAGE SETS returned for refund in USED condition are subject to the USED book price (75% of the new price).
Proof that the course has been dropped before the refund REFUND DEADLINE DATE (dates are listed in the top right-hand column) must accompany any course readers or manuals containing reprinted copyrighted materials.
- PURCHASED AFTER ELIGIBLE PURCHASE DATE.
Textbooks and package sets must
be purchased after their ELIGIBLE PURCHASE DATES (dates are listed in the right-hand column).
- RETURNED BEFORE REFUND DEADLINE DATE
Textbooks must be returned before the REFUND DEADLINE DATE (dates are listed in the top right-hand column).
• SORRY, SPECIAL ORDERS ARE NON-RETURNABLE
•CONDITION
University Books & More reserves all rights and the sole discretion of determining the condition of any merchandise being submitted for return and refund.