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University Books & More Refund Policies

• REFUND POLICY FOR NON-TEXTBOOK MERCHANDISE

  • University Books & More will give a full refund for non-textbook merchandise if the item has not been used and is returned within thirty days of purchase.
  • Merchandise must be in new saleable condition.
  • University Books & More cash register receipt and a photo ID are required.

• REFUND POLICY FOR GENERAL (NON-TEXT) BOOKS

University Books & More will give a full refund on any general book if the book is returned within seven business days from the date of purchase, and if the book is in NEW condition. No refund will be given if the book is   damaged or used in any way. No refund will be given on Cliff Notes, Study Guides, Test Preps, or Magazines.

• REFUND POLICY FOR TEXTBOOKS

To receive a full refund for textbooks and/or package sets, the following  conditions must be met:

  •   STUDENT OR PHOTOGRAPHIC IDENTIFICATION CARD
Bring your student identification card or another form of photographic identification with you (e.g., driver's license).
  • SIGNED CASH REGISTER RECEIPT.
Bring the University Books & More signed receipt received at the time the textbooks were purchased. A sales receipt for the item must accompany all refund requests.
  • CREDIT, DEBIT, OR TITAN CARD
If your textbooks were purchased with a credit, debit, or Titan card, bring the exact same card with you. NOTE: If textbooks were charged, any refunded amount will be credited back to the same card with which the books were purchased; cash is not paid out for books previously charged.
  • COMPLETE AND IN GOOD CLEAN CONDITION
NEW TEXTBOOKS and NEW PACKAGE SETS must be complete, clean, unmarked, and undamaged. TEXTBOOKS or PACKAGE SETS returned for refund in USED condition are subject to the USED book price (75% of the new price).
  • COURSE READERS & MANUALS
Proof that the course has been dropped before the refund REFUND DEADLINE DATE (dates are listed in the top right-hand column) must accompany any course readers or manuals containing reprinted copyrighted materials.
  • PURCHASED AFTER ELIGIBLE PURCHASE DATE.
Textbooks and package sets must be purchased after their ELIGIBLE PURCHASE DATES (dates are listed in the right-hand column).
  • RETURNED BEFORE REFUND DEADLINE DATE
Textbooks must be returned before the REFUND DEADLINE DATE (dates are listed in the top right-hand column).

• SORRY, SPECIAL ORDERS ARE NON-RETURNABLE

• CONDITION

University Books & More reserves all rights and the sole discretion of determining the condition of any merchandise being submitted for return and refund.

Refund Deadline Dates
for Textbooks
COURSES
WITHOUT PROOF OF DROP
WITH PROOF OF DROP
Spring 2014
1st 7-Week
 Friday,
February 7, 2014
 Friday,
February 14, 2014
14-Week
 Friday,
February 14, 2014
 Friday,
February 28, 2014
2nd 7-Week
 Friday,
April 4, 2014
 Friday,
April 11, 2014
*FOR ALL EVENING CLASSES:
Textbooks must be returned prior to
the THIRD class meeting.



Purchase Eligibility Dates
Semester Purchased After
Spring 2014
Monday, January 13, 2014
 SP Interim '14
Monday, April 28, 2014

Sell your Textbooks at
University Books & More!

 Upcoming Buyback Dates:
January 22-24, 2014 8am-5pm
February 3-4, 2014 9am-6pm


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